Swapping the Display ports for the monitors fixed that, and post that I updated to (v. 21.12.1) update I performed, the PC failed to identify a second monitor on the first cold boot of the day. The Oddity: Prior to the latest Radeon Graphics software (v. This is a clean Windows 10 Pro 64bit Build. I've tried totally removing, factory resetting and reinstalling AMD drivers to no avail. 21.12.1) for those games, but that didn't stick. I've tried to explicitly set MINIMUMS within the AMD Radeon Graphics software (v. Even lowering the game settings very low still yields a very bad experience. (Archeage 64bit Client & Star Citizen 64bit client) GPU Utilization is only around 12%ĭue to above, the performance is so bad in the game that it's unplayable. If you need further assistance, please follow up with Technical Support.In two games that are based off the CryEngine, I'm getting GPU under utilization when running these games. We recommend reviewing the release notes/known issues forums threads below if you encounter any issues with rendering when using DirectX 10 or 11 mode: There are currently some DirectX 10/11 known issues. You may still see a minor to major reduction in performance in the game when enabling these options, even with a newer and more powerful PC. Remember to keep in mind that DirectX 10/11 add significant resource needs to the games functions. If you installed one of these ports, we strongly recommend uninstalling it and reverting to using Microsoft DirectX 9.0C, as doing so will remedy stability and compatibility issues running the games. These do not still allow the game to choose DX10 mode and are incompatible with the game, which will lead to significant stability loss when the game is run (e.g. Note: There are third-party "ports" that purport to allow DirectX 10 to be installed and run on Windows XP. Windows XP does not support DirectX 10 or DirectX 11 mode. I have a graphics card that supports these, but I have Windows XP. If you enabled Compatibility mode for any of the game files or the "shortcut" you launch the game from, disabling this option should remedy the game not finding support for DX10/11 graphics. If you are sure that your system meets the criteria to support DirectX 10 or 11 graphics modes in games, but do not get prompted to enable it, and the option is "greyed out" in Options, you may be running one or more of the game files in "Compatibility Mode" and most likely for an operating system that does not support DX10/11 (e.g. I cannot enable DirectX 10/11 mode, and I don't get prompted by the game that it was found, but I know my system should be able to support it. If you are then prompted to enable DirectX 10/11 graphics, choose "No". Continue to log into the game and when prompted "Are you sure you want to reset the graphics?" choose "Yes".Select "Options" and under the "Repair" tab click to select "Reset game display settings" and click OK. Click the button in the row in the upper-right corner that has the single "down-arrow" on it.If you enable DX10 mode and now cannot launch the game, you can revert the game's graphics settings at the launcher: How can I change it to not use DX10/11 if I can't get to Options? and/or during character creation you cannot choose any of the "Race" options, this may be due to the issue detailed here.Īfter I enabled DirectX 10/11 the game crashed or now it doesn't launch. If you enable DX10 mode and cannot see the character models at select, and only the "2D" items like menus etc. I enabled DirectX 10 when the game asked if I wanted to, but now when I get to character select I can't see my characters? Note: You will not be able to change this if your system does not meet the criteria.(Click "Accept" and restart the game to have it apply the change.) Click the drop-down next to "Graphics Hardware Level" and choose either DirectX 9, 10 or 11 mode.
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